Walk past a photographer
A roaming photographer captures the guest somewhere memorable — a queue line, a character set, an animal encounter, a finish-line shot. No interaction required.
~0 sec from guest
Lead capability · Available per venue
Guests find their photos with their face.
Guests find their photos with their face.
No QR. No wristband. No app.
Roaming photographers shoot, the platform indexes faces in seconds, and guests walk up to a kiosk later to pull their full gallery — just by looking at the camera.
How it works for the guest
Three steps. The guest does two of them; the platform does the one in the middle without anyone noticing.
The platform indexes the face
The photo uploads, the platform finds the face, and extracts the searchable features. Stored per-venue, in the venue's data scope only.
~2 sec automatedWalk up to a kiosk later
The guest stops at a retrieval kiosk on the way out, smiles at the camera, and sees every photo of them taken that day. Buy digital, order prints, or just download.
~5 sec retrievalHow it works for the operator
The pain face recognition removes for the venue isn't about the photo — it's about everything between the photo and the guest's wallet.
No queue-line bottleneck at pickup
Guests don't line up at a counter to claim photos. Self-serve kiosk handles peak hours without staff scaling.
No wristband distribution at entry
No printed QR stickers, no paper wristbands, no guest-side fumbling with phones in line.
No "I lost my QR" support calls
The guest's face is the recovery token. Nothing to lose, nothing to email, nothing to redirect to support.
Higher attach rate
Friction-free pickup converts more guests into buyers. The fewer steps between shot and sale, the more they sell.
Compliance built in
Face recognition is opt-in per venue. The compliance posture isn't bolted on — it's enforced at the data layer before the kiosk shows a result.
✓
Per-venue opt-in flow
Face recognition stays OFF until the operator explicitly enables it for a venue, with a signed signage acknowledgment on file. No silent rollouts.
✓
BIPA-compliant signage workflow
Template signage for the venue's entrance + capture zones. Operator confirms posting before face indexing activates. Replicable for Illinois, Texas (CUBI), Washington (MHMD), Quebec (Law 25).
✓
90-day retention default
Face data is deleted automatically 90 days after capture, unless the venue explicitly extends. Override available; default is conservative.
✓
Guest opt-out flow
Guests can opt out at any time via a one-click link in the gallery SMS. Their face features are deleted; their photos remain accessible via the QR fallback.
✓
COPPA flow for under-13
Sessions involving minors route through a parental- consent gate before any face data is indexed. Configurable per venue.
✓
Per-event audit log
Every face-index and face-match search is logged with actor, timestamp, and outcome. Operators can pull the log for a regulator or a customer complaint.
Where it works
Anywhere you can put a kiosk + a photographer. Six common venue patterns:
Theme parks & attractions
Queue-line photographers; kiosk retrieval at exit.
Character experiences
Santa villages, Easter sets, character meet & greets at malls / dinner shows.
Museums & aquariums
Special-exhibit photo ops, animal-encounter shots.
Zoos & safari parks
Roaming animal-encounter photographers; multi-zone retrieval.
Endurance events
5K finish-line kiosks; multi-state coordinated operation.
Tourist attractions
Observation decks, gardens, monuments — anywhere people pose for a souvenir shot.
What it isn't
Worth saying plainly. Where face recognition fits — and where it doesn't.
Honest limits
- Works best with a clear, well-lit face. Side profiles, sunglasses, masks, and very low light reduce match accuracy. Outdoor venues at noon get better results than dim character sets.
- Not for security or identification. We don't share face data with any law-enforcement, identity- verification, or surveillance system. The features stored are scoped to a venue + a 90-day retention window for photo retrieval — nothing else.
- Doesn't replace the QR / SMS fallback. Guests who opt out, who don't want their face indexed, or whose match fails always get the same gallery via the QR or SMS path. Face is the convenient shortcut, not the only option.
- Guests can opt out anytime. One-click link in the gallery delivery SMS deletes their face features immediately. Their photos remain available via QR / SMS pickup.
- Per-venue gating, not per-customer. Operators turn face rec on for an entire venue based on their signage posture. We don't enable it shot-by-shot.